XML Transactional Guide - FedEx

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Mar 27, 2005 - e-commerce application and the FedEx server and vice versa. FedEx XML Overview. The FedEx XML schemas con
FedEx Ship Manager® API/DIRECT

XML Transaction Guide

Jun05.0

Confidential and Proprietary The information contained in this XML Transactions Guide is confidential and proprietary to FedEx Corporate Services, Inc. and its affiliates (collectively "FedEx"). No part of this XML Transactions Guide may be distributed or disclosed in any form to any third party without written permission of FedEx. This guide is provided to you under and its use is subject to the terms and conditions of the FedEx End User and/or Consultant License Agreement. The information in this document may be changed at any time without notice. Any conflict between either of these guides, the FedEx End User and/or Consultant License Agreement, and the FedEx Service Guide shall be governed by the FedEx End User and/or Consultant License Agreement and the FedEx Service Guide, in that order. © 2005 FedEx. FedEx and the FedEx logo are registered service marks. All rights reserved. Unpublished.

Table of Contents

Table of Contents Introduction .................................................................................................................................................................................................................. 4 FedEx XML Overview ............................................................................................................................................................................................... 4 UTIs: Universal Transaction Identifiers..................................................................................................................................................................... 5 What’s New ................................................................................................................................................................................................................... 7 Referenced Documents ............................................................................................................................................................................................... 9 XML Transaction Layouts ......................................................................................................................................................................................... 10 FDXSubscriptionRequest........................................................................................................................................................................................ 11 Example of a FDXSubscriptionRequest XML Document .................................................................................................................................. 13 FDXSubscriptionReply............................................................................................................................................................................................ 14 Example of a FDXSubscriptionReply XML Document ...................................................................................................................................... 15 FDXRateRequest.................................................................................................................................................................................................... 16 Example of FDXRateRequest XML Document ................................................................................................................................................. 26 FDXRateReply ........................................................................................................................................................................................................ 28 Example of a FDXRateReply XML Document................................................................................................................................................... 41 FDXRateAvailableServicesRequest ....................................................................................................................................................................... 42 Example of FDXRateAvailableServicesRequest XML Document..................................................................................................................... 52 FDXRateAvailableServicesReply ........................................................................................................................................................................... 53 Example of FDXRateAvailableServicesReply XML Document ......................................................................................................................... 61 FDXShipRequest .................................................................................................................................................................................................... 66 Example of FDXShipRequest XML Document (U.S. Domestic Express) ....................................................................................................... 113 FDXShipReply ...................................................................................................................................................................................................... 116 Example of FDXShipReply XML Document (U.S. Domestic Express) ........................................................................................................... 132 FDXShipDeleteRequest........................................................................................................................................................................................ 134 Example of FDXShipDelete Request .............................................................................................................................................................. 135 FDXShipDeleteReply ............................................................................................................................................................................................ 136 Example of FDXShipDeleteReply Transaction................................................................................................................................................ 137

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Table of Contents

FDXCloseRequest (Applicable to FedEx Ground only)........................................................................................................................................ 138 Example of FDXCloseRequest XML Document.............................................................................................................................................. 140 FDXCloseReply (Applicable to FedEx Ground only) ............................................................................................................................................ 141 Example of FDXCloseRequest XML Document.............................................................................................................................................. 142 FDXTrackRequest ................................................................................................................................................................................................ 144 Example of FDXTrackRequest XML Document .............................................................................................................................................. 147 FDXTrackReply..................................................................................................................................................................................................... 148 Example of FDXTrackReply XML Document .................................................................................................................................................. 154 FDXSPODRequest ............................................................................................................................................................................................... 157 Example of FDXSPODRequest XML Document............................................................................................................................................. 161 FDXSPODReply ................................................................................................................................................................................................... 162 Example of FDXSPODReply XML Document ................................................................................................................................................. 162 Sample Signature Proof of Delivery (SPOD) Letter ........................................................................................................................................ 163 FDXServiceAvailabilityRequest (Express Only) ................................................................................................................................................... 164 Example of FDXServiceAvailabilityRequest XML Document .......................................................................................................................... 168 FDXServiceAvailabilityReply (Express Only)........................................................................................................................................................ 169 FDXFedExLocatorRequest ................................................................................................................................................................................... 170 Example of FDXFedExLocatorRequest XML Document................................................................................................................................. 174 FDXFedExLocatorReply ....................................................................................................................................................................................... 175 Example of FDXFedExLocatorReply XML Document..................................................................................................................................... 178 FDXEmailLabelRequest........................................................................................................................................................................................ 182 Example of FDXEmailLabelRequest XML Document ..................................................................................................................................... 199 FDXEmailLabelReply............................................................................................................................................................................................ 202 Example of FDXEmailLabelReply XML Document ......................................................................................................................................... 204 FDXCancelEmailLabelRequest ............................................................................................................................................................................ 205 Example of FDXCancelEmailLabelRequest XML Document .......................................................................................................................... 206 FDXCancelEmailLabelReply................................................................................................................................................................................. 207 Example of FDXCancelEmailLabelReply XML Document .............................................................................................................................. 208 FDXExpressTagRequest ...................................................................................................................................................................................... 209 Example of FDXExpressTagRequest XML Document.................................................................................................................................... 217 FDXExpressTagReply .......................................................................................................................................................................................... 219 Example of FDXExpressTagReply XML Document ........................................................................................................................................ 221

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Table of Contents

FDXCancelExpressTagRequest........................................................................................................................................................................... 222 Example of FDXCancelExpressTagRequest XML Document......................................................................................................................... 223 FDXCancelExpressTagReply ............................................................................................................................................................................... 224 Example of FDXCancelExpressTag Reply XML Document............................................................................................................................ 225 FDXGroundCallTagRequest................................................................................................................................................................................. 226 Example of FDXGroundCallTaglRequest XML Document.............................................................................................................................. 232 FDXGroundCallTagReply ..................................................................................................................................................................................... 234 Example of FDXGroundCallTagReply XML Document................................................................................................................................... 235 FDXCancelGroundCallTagRequest...................................................................................................................................................................... 236 Example of FDXCancelGroundCallTagRequest XML Document ................................................................................................................... 238 FDXCancelGroundCallTagReply.......................................................................................................................................................................... 239 Example of FDXCancelGroundCallTagReply XML Document........................................................................................................................ 240 FDXExpressTagAvailabilityRequest ..................................................................................................................................................................... 241 Example of FDXExpressTagAvailabilityRequest XML Document................................................................................................................... 244 FDXExpressTagAvailabilityReply ......................................................................................................................................................................... 245 Example of FDXExpressTagAvailabilityReply XML Document ....................................................................................................................... 247 Shipping Label Specifications................................................................................................................................................................................ 248 Plain Paper and Thermal Label Specifications..................................................................................................................................................... 248 General Printing Overview and Methods......................................................................................................................................................... 248 PNG Plain Paper Label.................................................................................................................................................................................... 249 Determining Screen Resolution....................................................................................................................................................................... 250 Custom Labels................................................................................................................................................................................................. 251 FedEx Shipping Label Preparation.................................................................................................................................................................. 251 Appendix A: Country Codes ................................................................................................................................................................................... 253 Appendix B: Vague Commodity Descriptions ...................................................................................................................................................... 258 Appendix C: Legal Terms and Conditions ............................................................................................................................................................ 282 Legal Terms .......................................................................................................................................................................................................... 282 Conditions of Contract .......................................................................................................................................................................................... 283 Glossary .................................................................................................................................................................................................................... 286 Index .......................................................................................................................................................................................................................... 291

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Introduction

Introduction Welcome Welcome to the FedEx XML Transactions Guide. This guide explains how you can compose FedEx XML Transactions to interface between your e-commerce application and the FedEx server and vice versa.

FedEx XML Overview The FedEx XML schemas conform to the W3C XML 2.0 standard. These schemas use W3C encoding="UTF-8" ?> String 123456789 Jim Smith Creative Widgets Shipping 5405559900 9999999999 5405559901 [email protected] 123 Main Street 1st Floor Anycity VA 24060 US

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XML Transaction Layouts: FDXSubscriptionReply

FDXSubscriptionReply encoding="UTF-8" ?> String 1234567 FedEx Express Shipping

If the FDXSubscriptionRequest contained an error, an error message number and message text would have been included in the transaction Reply. If, for example, the ZIP code you entered had only 3 digits, FedEx would respond with the following FDXSubscriptionReply: String 20528 Invalid Zip Code

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XML Transaction Layouts: FDXRateRequest

FDXRateRequest As a courtesy to our customers, FedEx will provide an estimated shipping charge for a shipment if requested. The “courtesy rate quotes” returned are only estimates and may differ from the actual amount invoiced depending upon the specific circumstances regarding the shipment.

Applicable Carrier

Valid For

encoding="UTF-8" ?> CTIString 123456789 1234567 FDXE 2005-02-04 REGULARPICKUP PRIORITYOVERNIGHT FEDEXBOX LBS 10.0 TN 37115 US TX 73301 US

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XML Transaction Layouts: FDXRateRequest

SENDER 1

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XML Transaction Layouts: FDXRateReply

FDXRateReply Applicable Carrier

Valid For

encoding="UTF-8" ?> CTIString false 01552 5 USD 10.0 47.75 0.00 2.63 0.00 2.63 50.38 0.00 2.63 0.00

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XML Transaction Layouts: FDXRateAvailableServicesRequest

FDXRateAvailableServicesRequest Rate Available Services provides the ability to send a single Request in order to receive the FedEx service(s) available and corresponding courtesy quote(s) for your package, service, and origin/destination criteria.

Applicable Carrier

Valid For

encoding="UTF-8" ?> 2 _S1PK2P1_PASS 123456789 1234567 FDXE 2003-05-16 REGULARPICKUP YOURPACKAGING LBS 1.0 false TN 37115 US TN 38017 US SENDER 1

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XML Transaction Layouts: FDXRateAvailableServicesReply

FDXRateAvailableServicesReply Rate Available Services provides the ability to send a single Request in order to receive the FedEx service(s) available and corresponding courtesy quote(s) for your package, service, and origin/destination criteria.

Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> 2 _S1PK2P1_PASS PRIORITYOVERNIGHT YOURPACKAGING 2003-05-19 MON MEM false 01508 3 USD 1.0 0.0 18.75 0.00 1.03 19.78 0.00 FEDEX2DAY YOURPACKAGING 2003-05-20

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XML Transaction Layouts: FDXRateAvailableServicesReply

TUE MEM false 06002 3 USD 1.0 0.0 8.30 0.00 0.46 8.76 0.00 FIRSTOVERNIGHT YOURPACKAGING 2003-05-19 MON MEM false 00008 3 USD 1.0 0.0 43.75

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XML Transaction Layouts: FDXRateAvailableServicesReply

0.00 2.41 46.16 0.00 STANDARDOVERNIGHT YOURPACKAGING 2003-05-19 MON MEM false 01305 3 USD 1.0 0.0 16.00 0.00 0.88 16.88 0.00 FEDEXEXPRESSSAVER YOURPACKAGING 2003-05-20

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XML Transaction Layouts: FDXRateAvailableServicesReply

TUE MEM false 07169 3 USD 1.0 0.0 7.80 0.00 0.43 8.23 0.00 GROUNDHOMEDELIVERY YOURPACKAGING 1 3 USD 1.0 3.50 0.00 1.21 4.71

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XML Transaction Layouts: FDXRateAvailableServicesReply

FEDEXGROUND YOURPACKAGING 1 3 USD 1.0 3.50 0.00 0.04 3.54

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XML Transaction Layouts: FDXShipRequest

FDXShipRequest Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> US Ship 123456789 1234567 FDXE 2005-01-03 14:20:00 REGULARPICKUP PRIORITYOVERNIGHT FEDEXBOC\X LBS 4.0 Contact Name Company Name Department 9015551234 8001234567 9012638957 [email protected]

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XML Transaction Layouts: FDXShipRequest

10 Fedex Parkway 2nd fl, Vertical Collierville TN 38017 US Recip Contact Recip Company Recip Department 8705551234 8001234567 9012635624 [email protected] 123 Main St. Suite 300 Berkeley CA 94710 US SENDER Reference 12345

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XML Transaction Layouts: FDXShipRequest

2DCOMMON PNG

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XML Transaction Layouts: FDXShipReply

FDXShipReply Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> US Ship 470012923511 0201 PRIORITY OVERNIGHT false 00241 7 USD 1.0 0.0 17.45 0.00 0.96 0.96 18.41 0.00 XHJEMA FedEx Ship Manager® API/Direct XML Transaction Guide, Jun05.0

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XML Transaction Layouts: FDXShipReply

A1 MON OAK 19MAY03 XH iVBOR...

If the FDXShipRequest had contained an error or a server error occurred, an error message number and message text would have been included in the FDXShipReply. If the destination state abbreviation in the example had been invalid, FedEx would respond with the following FDXShipReply: US Ship 17069 Invalid Destination State

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XML Transaction Layouts: FDXShipDeleteRequest

FDXShipDeleteRequest Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> String 123456789 1234567 FDXE 470012923511

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XML Transaction Layouts: FDXShipDeleteReply

FDXShipDeleteReply Applicable Carrier

Valid For

encoding="UTF-8" ?> String

If the FDXShipDeleteRequest had contained an error or a server error had occurred, an error message number and message text would have been included in the FDXShipDeleeReply. If the meter number in the example had been invalid, FedEx would respond with the following Reply: String 32785 Invalid meter number – non-numeric in string

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XML Transaction Layouts: FDXCloseRequest

FDXCloseRequest (Applicable to FedEx Ground only) This service allows a customer to Close out all shipments made for the day. Closing is a function to be used only for FedEx Ground shipments. Customers cannot cancel any shipments once they are closed out. However, shipments can be added to a day's shipment after a Close has been performed and multiple Closes can be performed in a day. The transaction begins when a customer sends a Request to Close out their shipment. The FDXCloseReply transaction includes the text buffer to produce the FedEx Ground Close Manifest.

encoding="UTF-8" ?> Ground Close 123456789 1234567 FDXG 2004-10-14 19:30:00

If an additional copy of a report is needed for previously closed Ground shipments, a Close Request should be submitted with the REPORT ONLY flag set. Please review the following sample of a REPORT ONLY Close Request. Ground COD Report 123456789 1234567 FDXG 2004-10-14 19:30:00 true COD

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XML Transaction Layouts: FDXCloseReply

FDXCloseReply (Applicable to FedEx Ground only) Reply to the Close Request Transaction. The Close Reply brings back the ASCII encoding="UTF-8" ?> Ground Close 010208890000067 ICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICBGRURFWCBHUk9VTkQgUElDSy1VUCBNQU5JRkVTVCAgICAgICA gICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgCiAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAg ICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgI CAKIEZlZEV4IFNlcnZpY2VzICAgICAgICAgICAgICAgICAgICAgICAgICBGZWRFeCBHcm91bmQgU2hpcHBlciAjOiAwMjUwMDAyICA gICAgICAgICAgICAgICAgICAgICAgRGF0ZTogMTAvMTUvMjAwNCAgIAogMzkyNSBFbWJhc3N5IFBrd3kgICAgICAgICAgICAgICAgI CAgICAgIEZlZEV4IEFjY291bnQgIzogMTI4MzY1NzQ1ICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgIC AgCiAybmQgRmxvb3IgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgIC AgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAKIEFrcm9uLCBPSCA0NDMzMyAgICAgICAgICAgICAgICAgICAgI CAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICBQYWdlOiAxICAgICAgI AogIAotLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tL S0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0KICAgICAgICAgICAgICAgICAgIHwgQ09EICAgICAgIHwgRGVjbC4gVmFsLiB 8IE92ZXJzaXplICB8IE92ZXJzaXplICB8IE92ZXJzaXplICB8IEFkZCdsICAgICB8ICAgICAgICB8ICAgICAgICAgICAgIAogVHJhY2tpbm cgIyAgICAgICAgfCBBbW91bnQgICAgfCAoaWY+JDEwMCkgIHwgICAgIEkgICAgIHwgICAgSUkgICAgIHwgICAgSUlJICAgIHwgSGF uZGxpbmcgIHwgQS5PLkQuIHwgUmVzaWRlbnRpYWwgCiAtLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0KICAgICAgICAgICAgIC AgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICA gICAgICAgICAgICAgICAgICAgICAgIAogLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tL S0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tCiAgICBUb3RhbCBQYWNrYWdlczogICAgM CAgICAgICAgICAgICAwICAgICAgICAgICAwICAgICAgICAgIDAgICAgICAgICAgICAwICAgICAgICAgIDAgICAgICAgICAgICAwICAg ICAgICAgIDAgICAgICAKICAKLS0tL

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XML Transaction Layouts: FDXCloseReply

The following is an example of a Ground Close Report: Ground COD Report ICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgIENPRCBSRVBPUlQgICAgICAg ICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgCiBDVVNUT01FUiBOQU1FICA6IFNDT1RUICAgICAgICA gICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgIFNISVAgREFURSA6IDEwLzE0LzI wMDQgICAKIEFERFJFU1MgMSAgICAgIDogMzkyNSBFTUJBU1NZIFBLV1kgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgI CAgICAgICAgICAgICAgIEFDQ09VTlQgTlVNQkVSIDogMTI4MzY1NzQ1ICAgIAogQUREUkVTUyAyICAgICAgOiAyTkQgRkxPT1IgICA gICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAg ICAgICAgCiBDSVRZLFNUQVRFLFpJUCA6IEFLUk9OLE9ILDQ0MzMzICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgIC AgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAKIFBIT05FIE5VTUJFUiAgIDogMzMwNjY1NDYyMiAgIC AgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICA gICAgIAogLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS 0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tCiBUUkFDSyBOTyAgICAgICAgICAgICAgICBDT01QIE5NICBBRERSRVN TICAgICAgICBDSVRZICAgICAgU1QgIFpJUCAgICBQSCMgICAgICAgICAgQ09EIFRZUEUgIENPRCBSRVQgQU1UICBDSEFSR0VTIC AKIC0tLS0tLS0tLS0tLS0tLS0tLS0tLS0gIC0tLS0tLS0gIC0tLS0tLS0tLS0tLS0gIC0tLS0tLS0tICAtLSAgLS0tLS0gIC0tLS0tLS0tLS0gI CAtLS0tLS0tLSAgLS0tLS0tLS0tLS0gIC0tLS0tLS0tLQogTk8gQ09EIFBBQ0tBR0VTIFNISVBQRUQgRFVSSU5HIFRISVMgQ0xPU0Ug Q1lDTEUgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgCiAgCiAKI AogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCiAKIAogCi AKIAogCiAKIAogICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICBQQUdFOiAxICAgICAgIC AgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAKIC0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS 0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLQog

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XML Transaction Layouts: FDXTrackRequest

FDXTrackRequest When sending a shipment tracking Request to the FedEx servers, there is information that the server requires before it will process the Request. The following elements can be sent to the FedEx server in order to track by number or track by reference:

Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> String 000000000 000000 FDXE String TRACKING_NUMBER_OR_DOORTAG 1967-08-13 1967-08-13 1967-08-13 AA 1 String

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XML Transaction Layouts: FDXTrackReply

FDXTrackReply Element Name

Applicable Valid Carrier For

encoding="UTF-8"?> FDXTrack String 000000000 000000 FDXE 1967-08-13 String EN String String String String String AA A AA String PNG

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XML Transaction Layouts: FDXSPODReply

FDXSPODReply Element Name

encoding="UTF-8" ?> SPODRequest iVBORw0KGgoAAAANSUhEUgAABJAAAAV4BAMAAAANnjpBAAAAKlBMVEUAAAD///9jAJz/YwDWxq3OtbXGrb3OtZTWtZT WpYzGpbW1nLXGpZS9ra3hhK8gAAAgAElEQVR4nO2di9mrNta2lzqQ9lQw6SDX18JuIS1MC2nhbyEtTAtpYVpIL/+2tE4SYGxY2GA/ d7L92hhxELeFTkhUAAiA3n0A4DOASCAEiARCgEggBIgEQoBIIASIBEKASCAEiARCgEggBIgEQoBIIASIBEKASCAEiARCgEggBIgEQo BIIASIBEKASCAEiARCgEggBIgEQoBIIASIBEKASCAEiARCgEggBIgEQoBIIASIBEKASCAEiARCgEggBIgEQoBIIASIBIoEQIBIIASKBE P4/X18gx3reVOYAAAAASUVORK5CYII=

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XML Transaction Layouts: FDXSPODReply

Sample Signature Proof of Delivery (SPOD) Letter

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XML Transaction Layouts: FDXServiceAvailabilityRequest

FDXServiceAvailabilityRequest (Express Only) The FDXServiceAvailabilityRequest is used to determine which FedEx Express services are available between a given origin and destination. To check the availability of one particular FedEx service and packaging type, include elements Service and Packaging in the Request transaction. Only information regarding that single service and packaging type will be returned in the FDXServiceAvailabilityRequest transaction. To obtain a list of all available services for a certain origin and destination, omit elements Service and Packaing from the Request. The Reply will contain information on every available service.

Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> 38125 US 38017 US 2005-03-27

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XML Transaction Layouts: FDXServiceAvailabilityReply

FDXServiceAvailabilityReply (Express Only) Applicable Carrier

Valid For

encoding="UTF-8" ?> Locator Request 0000000000 0000000 5 5 EN MI 8004833339 10 Fedex ParkWay Memphis TN 38017 US true true

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XML Transaction Layouts: FDXFedExLocatorReply

FDXFedExLocatorReply Applicable Carrier

Valid For

encoding="UTF-8" ?> Locator Request HKAB FedEx Staffed 1016 W Poplar Ste 105 Collierville TN 38017 true true true 1.8 miles 8:00 AM-10:00 PM 10:00 AM-5:00 PM 10:00 PM 5:00 PM 5:00 PM true true 5 FedEx Kinko's 79390 FedEx Staffed 1130 N Germantown Pkwy

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XML Transaction Layouts: FDXFedExLocatorReply

Cordova TN 38018 true true 9.3 miles 12:01 AM-11:59 PM 12:01 AM-11:59 PM 9:00 PM 4:00 PM 6:00 PM true true 6 FedEx Kinko's NQAKK FedEx Staffed 6165 Stage Rd Bartlett TN 38134 true true 13.9 miles 7:00 AM-11:00 PM 7:00 AM-11:00 PM 9:00 PM 4:00 PM 6:00 PM true true

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XML Transaction Layouts: FDXFedExLocatorReply

7 FedEx Kinko's OLVK FedEx Staffed 1573 Union Ave Memphis TN 38104 true true 17.6 miles 12:01 AM-11:59 PM 12:01 AM-11:59 PM 8:30 PM 4:00 PM 6:00 PM true true 8 FedEx Kinko's 79676 FedEx Staffed 7570 Poplar Ave Germantown TN 38138 true true 6.4 miles

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XML Transaction Layouts: FDXFedExLocatorReply

7:00 AM-11:00 PM 9:00 AM-10:00 PM 8:00 PM 4:00 PM 6:00 PM true true 9 13

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XML Transaction Layouts: FDXEmailLabelRequest

FDXEmailLabelRequest A FedEx Email/Online Label is sent directly to the return shipper without exposing the FedEx customers account information. Returns shippers print labels from their own printer using an application on fedex.com, place the label on the package, and drop-off or request pickup. Cancellations are handled via Cancel E-mail Label Request.

Applicable Carrier

Valid For

encoding="UTF-8" ?> E-Mail Label Request 000000000 0000000 FDXE 2004-10-31 [email protected] 8004633339 FEDEX2DAY YOURPACKAGING LBS USD WAPI Sender Contact Test Sender Company 8004633339 [email protected] Test Sender Address Line 1 Test Sender Address Line 2 Test Sender City TN 38107 US

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XML Transaction Layouts: FDXEmailLabelRequest

FedEx Customer Test Recipient Company 8004633339 [email protected] Test Recipient Address Line 1 Test Recipient Address Line 2 Test Recipient City TN 38115 US SENDER 123456789 IN RMA45678901234567890 1.0 100.00 ShipAlert Test

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XML Transaction Layouts: FDXEmailLabelRequest

Books This is a email Return Label Message true EN true EN [email protected] true EN

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XML Transaction Layouts: FDXEmailLabelReply

FDXEmailLabelReply Applicable Carrier

Valid For

encoding="UTF-8" ?> E-Mail Label Request https://wwwtest.fedex.com/OnlineLabel/pLogin.jsp?labelUserCdDesc=TestSender&labelPasswordDesc= 843qy3 TestSender 843qy3 20041008T160634 470026028478 0223

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XML Transaction Layouts: FDXCancelEmailLabelRequest

FDXCancelEmailLabelRequest This transaction cancels an Email Label Request. This transaction will be invalid if customer has already generated the label.

Applicable Carrier

Valid For

encoding="UTF-8" ?> Cancel E-Mail Label Request 000000000 0000000 FDXE 470026028478

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XML Transaction Layouts: FDXCancelEmailLabelReply

FDXCancelEmailLabelReply Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> Cancel E-Mail Label Request

If the input transaction had contained an error, an error message number and message text would have been included in the transaction Reply. For example, if the account information was not accurate, the response transaction would be: Cancel E-Mail Label Request 61521 FedEx Logon service error.

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XML Transaction Layouts: FDXExpressTagRequest

FDXExpressTagRequest The FedEx Express Tag return label combines the delivery of the Express label with the pickup function. This transaction will dispatch a FedEx driver with a label to the location specified in the transaction. Upon arrival, the driver will pick up the parcel using the label they have with them. Service areas for this service are limited and should be checked using FDXExpressTagAvailibilityRequest. Cancellations are handled via FDXCancelExpressTagRequest.

Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> FDXExpressTagRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="FDXExpressTagRequest.xsd"> Express Tag Test 123456789 0101010 2004-10-12 16:00:00 12:00:00 Sender Company 9015559999 1350 Merry Circle Anytown TN 38138 US Recipient Company 8005559999

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XML Transaction Layouts: FDXExpressTagRequest

400 W. Arbor Ave. Ypsilanti MI 48197 US SENDER 1234567 Do it right! MyRef USD STANDARDOVERNIGHT YOURPACKAGING LBS 12 13 2 false false false false

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XML Transaction Layouts: FDXExpressTagReply

FDXExpressTagReply Applicable Carrier

Valid For

encoding="UTF-8" ?> Express Tag Test 00001 HKAA 02:00:00 21:00:00 2004-10-13 15:00:00 301000658338

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XML Transaction Layouts: FDXCancelExpressTagRequest

FDXCancelExpressTagRequest This transaction cancels and Express Tag Request. This transaction is only valid until driver is dispatched. Erroneous Requests should be canceled as soon as possible.

Applicable Carrier

Valid For

encoding="UTF-8" ?> CallTag Cancel 000000000 1001001 00001 HKAA 2004-10-12

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XML Transaction Layouts: FDXCancelExpressTagReply

FDXCancelExpressTagReply Applicable Carrier

Valid For

encoding="UTF-8" ?> ExpressTag Cancel 20553 No Dispatch found for this account.

The following is an example of the Reply transaction format for Requests regarding the cancellation of an Express Tag: ExpressTag Cancel

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XML Transaction Layouts: FDXGroundCallTagRequest

FDXGroundCallTagRequest The FedEx Ground Call Tag return label combines the delivery of the Ground label with the pickup function. This transaction will dispatch a FedEx driver with a label to the location specified in the transaction. Upon arrival, the driver will pick up the parcel using the label they have with them. Cancellations are handled via FDXCancelGroundCallTagRequest.

Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> Ground Call Tag Request 1234567890 9999999 FDXG 2004-09-07 14:20:00-05:00 10:20:00-05:00 Bettie Betts FedEx 8004633339 3925 Embassy Pkwy Test TN 38098 US Molly Pooly ABC Widget

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XML Transaction Layouts: FDXGroundCallTagRequest

1234 Main St Test TN 38099 US SENDER 0123456789 Test Transaction Cust Ref 1234 USD 100.00 Keyboards

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XML Transaction Layouts: FDXGroundCallTagReply

FDXGroundCallTagReply Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> Ground Call Tag Request 997038000005630 997038000005630

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XML Transaction Layouts: FDXCancelGroundCallTagRequest

FDXCancelGroundCallTagRequest This transaction cancels and Call Tag Request. This transaction is only valid until tags are generated at the terminal (generally next day). Erroneous Requests should be canceled as soon as possible.

Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> CallTag Cancel 123456789 1010101 FDXG 997038000005630

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XML Transaction Layouts: FDXCancelGroundCallTagReply

FDXCancelGroundCallTagReply Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> CallTag Cancel F5CC Unable to retrieve details: confirmation number not found Additional Info:

The following is an example of the Reply transaction format for Requests regarding the cancellation of a Ground Call Tag: < FDXGroundCallTagReply xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation=" FDXGroundCallTagReply.xsd "> CallTag Cancel

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XML Transaction Layouts: FDXExpressTagAvailabilityRequest

FDXExpressTagAvailabilityRequest Express Tag is a premium Express service and has limited coverage. Effective applications will include this option to allow customer to see if an area has coverage. This is done to prevent a user from filling out an entire screen full of shipment information just to find out there is no coverage. This is determined using dates and ZIP codes for service areas.

Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> Express Tag Availability Test 000000000 0000000 2004-10-13 14:00:00 SN2000 Test Meter 8 10 Fedex Parkway Collierville TN 38017 US STANDARDOVERNIGHT YOURPACKAGING

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XML Transaction Layouts: FDXExpressTagAvailabilityReply

FDXExpressTagAvailabilityReply Element Name

Applicable Valid Carrier For

encoding="UTF-8" ?> Express Tag Availability Test 03:00:00 20:00:00 3

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Shipping Label Specifications

Shipping Label Specifications Plain Paper and Thermal Label Specifications General Printing Overview and Methods The FedEx ASTRA bar code was designed to accommodate automated scanning and sorting at the stations and hubs. The specifications are written to allow the various scanning systems throughout FedEx to accurately and reliably de-code the information in the bar code. The only way to ensure that the bar codes will work reliably with present and future scanning systems is to make sure that they always meet FedEx minimum standard specifications for print quality. There can be no deviation from these specifications nor can any waiver or modifications be allowed. *PRINT METHODS: Preferred print methods include direct thermal, thermal transfer, LASER (xerographic) or ink jet. These print methods are chosen due to their ability to maintain a high and constant quality output throughout the life of the printer and supplies. With these systems, FedEx can check the quality of a customer produced bar code once to verify that the major print components are correct, and be confident that the production bar code will continue to maintain very similar quality. Dot-matrix printers are not permitted. This is because even in the best of conditions, the print quality is highly variable. Some dot matrix printers are capable of printing quality bar codes when the ribbon life and platen pressure are in optimum condition, but in actual production this is nearly impossible to monitor and control.

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Shipping Label Specifications

PNG Plain Paper Label Printing the plain paper label is different than printing the thermal label. The image orientation dimensions can be manipulated when using a print manager to print a plain paper label. Image Orientation Dimensions are determined when the label is viewed in an imaging editor applcation. Image orientations for both Shipping and Tracking Signature Proof of Delivery (SPOD) PNG plain paper shipping labels are listed in the corresponding table:

Print Manager Dimensions

PNG Plain Paper Image Orientation Dimensions

Width

By

Height

Shipping PNG (browser and non-browser)

7.0

X

4.75

SPOD PNG (browser and non-browser)

6.8

X

7.6

When the label is printed, it can either increase or decrease in size if the print manager dimensions are not properly set. If the dimensions are increased, the following will result: •

All human readable, bar code > var NS4 = (document.layers) ? true : false ; var resolution = 96; if (NS4 && navigator.javaEnabled()) { var toolkit = java.awt.Toolkit.getDefaultToolkit(); resolution = toolkit.getScreenResolution(); } Example for getting Screen resolution using Microsoft MFC library: DC hDC = CreateDC( “DISPLAY”, NULL, NULL, NULL ); int DPI = getDeviceCaps ( hDC, LOGPIXELSX); DeleteDC(hDC);

Custom Labels FedEx does not support the creation or use of a custom label for either FedEx Ship Manager API Ground or Express shipping.

FedEx Shipping Label Preparation To prepare your package for shipment, you need to do the following: •

Print the label on your printer.



Fold the first printed page in half and use as the shipping label. The second page is for your records, and contains both the terms and conditions of shipping, and information useful for tracking your package.



After printing the label, place it in a waybill pouch and affix it to your shipment so that the bar code portion of the label can be read and scanned. NOTE: When printing labels for COD shipments, you must make sure to print one label and two COD tags with each label You must print additional COD tags as needed.

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Shipping Label Specifications

NOTE: If you are using the WAPI label extensions, 1 shipping label and 2 COD tags are printed. However, label extensions are not mandatory. This is the proper procedure.

NOTE: Use only the printed original labels for shipping to ensure the timely delivery of your package.

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Appendix A: Country Codes

Appendix A: Country Codes Country Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Barbuda Belarus Belgium Belize Benin

Code

Ship to:

Country

Code

Ship to:

AF AL DZ AS AD AO AI AQ AG AR AM AW AU AT AZ BS BH BD BB AG BY BE BZ BJ

Y Y N Y Y Y Y N Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y

Bermuda Bhutan Bolivia Bonaire Bosnia-Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Canary Islands Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile

BM BT BO AN BA BW BV BR IO VG BN BG BF BI KH CM CA ES CV KY CF TD GB CL

Y Y Y Y Y Y N Y N Y Y Y Y Y Y Y Y Y Y Y N Y Y Y

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Country China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo Dem. Rep. Of Cook Islands Costa Rica Croatia Cuba Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador England Equatorial Guinea

Code

Ship to:

CN CX CC CO KM CG CD CK CR HR CU AN CY CZ DK DJ DM DO TL EC EG SV GB GQ

Y N N Y N Y Y Y Y Y N Y Y Y Y Y Y Y Y Y Y Y Y Y

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Appendix A: Country Codes

Country Eritrea Estonia Ethiopia Faeroe Islands Falkland Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Grand Cayman Great Britain Great Thatch Island Great Tobago Islands Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea Bissau

Code

Ship to:

ER EE ET FO FK FJ FI FR GF PF TF GA GM GE DE GH GI KY GB VG VG GR GL GD GP GU GT GN GW

Y Y Y Y N Y Y Y Y Y N Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y N

Country Guyana Haiti Heard & McDonald Islands Holland Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Jost Van Dyke Islands Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho

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Code

Ship to:

GY HT HM NL HN HK HU IS IN ID IR IQ IE IL IT CI JM JP JO VG KZ KE KI KW KG LA LV LB LS

Y Y N Y Y Y Y Y Y Y N Y Y Y Y Y Y Y Y Y Y Y N Y Y Y Y Y Y

Country Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar / Burma Nambia Nauru

Code

Ship to:

LR LY LI LT LU MO MK MG MW MY MV ML MT MH MQ MR MU YT MX FM MD MC MN MS MA MZ MM NA NR

Y N Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y N Y Y Y Y Y Y Y Y N Y N

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Appendix A: Country Codes

Country Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Norman Island North Korea Northern Ireland Northern Mariana Islands Norway Oman Pakistan Palau Palestine Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico

Code

Ship to:

NP NL AN NC NZ NI NE NG NU NF VG KP GB MP NO OM PK PW PS PA PG PY PE

Y Y Y Y Y Y Y Y N N Y N Y Y Y Y Y Y Y Y Y Y Y

PH PN PL PT PR

Y N Y Y Y

Country Qatar Reunion Romania Rota Russia Rwanda Saba Saipan Samoa San Marino Sao Tome & Principe Saudi Arabia Scotland Senegal Serbia & Montenegro Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa South Georgia & South Sandwich Islands South Korea Spain Sri Lanka St. Barthelemy

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Code

Ship to:

QA RE RO MP RU RW AN MP WS IT ST SA GB SN CS SC SL SG SK SI SB SO ZA

Y Y Y Y Y Y Y Y Y Y N Y Y Y Y Y N Y Y Y N N Y

GS KR ES LK GP

N Y Y Y Y

Code

Ship to:

St. Christopher St. Croix Island St. Eustatius St. Helena St. John St. Kitts and Nevis St. Lucia St. Maarten St. Pierre St. Thomas St. Vincent Sudan Suriname Svalbard & Jan Mayen Is Swaziland Sweden Switzerland Syria Tahiti Taiwan Tajikistan Tanzania Thailand Tinian

KN VI AN SH VI KN LC AN PM VI VC SD SR SJ SZ SE CH SY PF TW TJ TZ TH MP

Y Y Y N Y Y Y Y N Y Y N Y N Y Y N N Y Y N Y Y Y

Togo Tokelau Tonga Tortola Island

TG TK TO VG

Y N Y Y

Country

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Appendix A: Country Codes

Country Trinidad & Tobago Tunisia Turkey Turkmenistan Turks & Caicos Islands Tuvalu U.S. Minor Outlying Islands U.S. Virgin Islands Uganda Ukraine Union Island United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City Venezuela Vietnam Wales Wallis & Futuna Islands Western Sahara Yemen Zambia Zimbabwe

Code

Ship to:

TT TN TR TM TC TV UM VI UG UA VC AE GB US UY UZ VU IT VE VN GB WF EH YE ZM ZW

Y Y Y Y Y N N Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y N Y Y Y

Country

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Code

Ship to:

Country

Code

Ship to:

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Appendix A: Country Codes

NOTE: The following South Pacific Islands (7 new destination countries) shall be allowed in the Ship, Rate, Rate Service Availability, and Tracking functions: • Kiribati (country code = 'KI') •

Nauru (country code = 'NR')



Solomon Islands (country code = 'SB')



Nuie (country code = 'NU')



Tonga (country code = 'TO')



Tuvalu (country code = 'TV')



Samoa (country code = 'WS')

However, the seven new countries shall NOT be allowed as the Shipper/Origin country in the Ship, Rate, and Rate Service Availability functions.

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Appendix B: Vague Commodity Descriptions

Appendix B: Vague Commodity Descriptions The following table is a list of commodity descriptions considered vague by U.S. Customs:

Vague Commodity

Vague Commodity Description

"A/C Parts"

"A/C Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Break Caliper for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"AC Parts"

"AC Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Break Caliper for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"Accessories"

"Accessories" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Advertising Material"

"Advertising Material" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Plastic Advertising Signs." Clearance delays may result if the contents are not completely and accurately described.

"Aircraft Parts"

"Aircraft Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Caliper for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"Aircraft Spare Parts"

"Aircraft Spare Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Caliper for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"Aircraft spares"

"Aircraft Spares" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Caliper for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"Antibodies"

"Antibodies" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Human Antibodies." Clearance delays may result if the contents are not completely and accurately described.

"Antibody"

"Antibody" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Human Antibody." Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Apparel"

"Apparel" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's T-shirt." Clearance delays may result if the contents are not completely and accurately described.

"Appliance"

"Appliance" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Industrial Dishwasher." Clearance delays may result if the contents are not completely and accurately described.

"Appliances"

"Appliances" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Industrial Dishwasher." Clearance delays may result if the contents are not completely and accurately described.

"Art"

"Art" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Water Color Painting." Clearance delays may result if the contents are not completely and accurately described.

"As Per Attached INV"

"As Per Attached INV" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Assorted Merchandise"

"Assorted Merchandise" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Auto Part"

"Auto Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Used Auto Parts: Remanufactured Alternator." Clearance delays may result if the contents are not completely and accurately described.

"Auto Parts"

"Auto Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Used Auto Parts: Remanufactured Alternator." Clearance delays may result if the contents are not completely and accurately described.

"Automotive Parts"

"Automotive Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Used Auto Parts: Remanufactured Alternator." Clearance delays may result if the contents are not completely and accurately described.

"Autoparts"

"Autoparts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Used Auto Parts: Remanufactured Alternator." Clearance delays may result if the contents are not completely and accurately described.

"Bag"

"Bag" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Battery"

"Battery" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Car Battery." Clearance delays may result if the contents are not completely and accurately described.

"Bearing"

"Bearing" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Ball Bearing." Clearance delays may result if the contents are not completely and accurately described.

"Belts"

"Belts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Leather Belts." Clearance delays may result if the contents are not completely and accurately described.

"Box"

"Box" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Brake Parts"

"Brake Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Caliper." Clearance delays may result if the contents are not completely and accurately described.

"Brake"

"Brake" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Automobile Brake." Clearance delays may result if the contents are not completely and accurately described.

"Business Correspondence"

"Business Correspondence" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Legal Contract." Clearance delays may result if the contents are not completely and accurately described.

"Cable"

"Cable" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Copper Cable." Clearance delays may result if the contents are not completely and accurately described.

"Cap"

"Cap" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Baseball Caps." Clearance delays may result if the contents are not completely and accurately described.

"Caps"

"Caps" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Baseball Caps." Clearance delays may result if the contents are not completely and accurately described.

"Carton"

"Carton" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"CD"

"CD" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music CD." Clearance delays may result if the contents are not completely and accurately described.

"CDs"

"CDs" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music CDs." Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"Cell Line"

"Cell Line" is an incomplete description and not accepted by Customs. Please specify the name of the material, reason for import and its origin: plant, animal, human. Clearance delays may result if the contents are not completely and accurately described.

"Cells"

"Cells" is an incomplete description and not accepted by Customs. Please specify the name of the material, reason for import and its origin: plant, animal, human. Clearance delays may result if the contents are not completely and accurately described.

"Chemical"

"Chemical" is an incomplete description and not accepted by Customs. Please provide the actual chemical name and UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Chemicals"

"Chemicals" is an incomplete description and not accepted by Customs. Please provide the actual chemical name and UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Chip"

"Chip" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Computer Integrated Circuit." Clearance delays may result if the contents are not completely and accurately described.

"Christmas Gifts"

"Christmas Gift" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"CI Attached"

"CI Attached" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Civil Aircraft Parts"

"Civil Aircraft Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Caliper for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"Civil Aircraft Spares"

"Civil Aircraft Spares" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Caliper for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"Clothes / Textiles"

"Clothes / Textiles" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's T-shirts." Clearance delays may result if the contents are not completely and accurately described.

"Clothes"

"Clothes" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's T-shirts." Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Clothing and Accessories"

"Clothing and Accessories" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's T-shirts." Clearance delays may result if the contents are not completely and accurately described.

"Clothing"

"Clothing" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's T-shirts." Clearance delays may result if the contents are not completely and accurately described.

"Comat"

"Comat" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Office Correspondence." Clearance delays may result if the contents are not completely and accurately described.

"Commercial Invoice"

"Commercial Invoice" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Components"

"Components" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Computer Parts"

"Computer Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "PC Cooling Motor for Motherboard." Clearance delays may result if the contents are not completely and accurately described.

"Computer Peripherals"

"Computer Peripherals" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Computer CD Players." Clearance delays may result if the contents are not completely and accurately described.

"Connector"

"Connector" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Cosmetic Products"

"Cosmetic Products" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Fragrance." Clearance delays may result if the contents are not completely and accurately described.

"Cosmetics"

"Cosmetics" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Fragrance." Clearance delays may result if the contents are not completely and accurately described.

"Culture"

"Culture" is an incomplete description and not accepted by Customs. Please specify the name of the material, reason for import and its origin: plant, animal, human. Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Dangerous Good"

"Dangerous Good" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Dangerous Goods"

"Dangerous Goods" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Data Processing Part"

"Data Processing Part" is an incomplete description and not accepted by Customs. An example of an acceptable description is "PC Cooling Motor for Motherboard." Clearance delays may result if the contents are not completely and accurately described.

"Data Processing Parts"

"Data Processing Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "PC Cooling Motor for Motherboard." Clearance delays may result if the contents are not completely and accurately described.

"Defective Goods"

"Defective Goods" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"DESC N"

"DESC N" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"DESCRI"

"DESCRI" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"DG"

"DG" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"DGs"

"DGs" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Disk"

"Disk" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Business Correspondence on a Floppy Disk." Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Disks"

"Disks" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Business Correspondence on Floppy Disks." Clearance delays may result if the contents are not completely and accurately described.

"Display"

"Display" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Liquid Crystal Display (LCD) - Desktop Projector ." Clearance delays may result if the contents are not completely and accurately described.

"DNA"

"DNA" is an incomplete description and not accepted by Customs. Please specify the name of the material, reason for import and its origin: plant, animal, human. Clearance delays may result if the contents are not completely and accurately described.

"Doc"

"Doc" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Office Correspondence." Clearance delays may result if the contents are not completely and accurately described.

"Document"

"Document" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Birth Certificate." Clearance delays may result if the contents are not completely and accurately described.

"Documentation"

"Documentation" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Office Correspondence." Clearance delays may result if the contents are not completely and accurately described.

"Documents"

"Documents" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Birth Certificate." Clearance delays may result if the contents are not completely and accurately described.

"Drug"

"Drug" is an incomplete description and not accepted by Customs. Please specify the name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

"Drugs"

"Drugs" is an incomplete description and not accepted by Customs. Please specify the name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

"Dry Ice"

"Dry Ice" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Pork Ribs in Dry Ice." Clearance delays may result if the contents are not completely and accurately described.

"DVD"

"DVD" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Player." Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"DVDs"

"DVDs" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Movies." Clearance delays may result if the contents are not completely and accurately described.

"Electrical Parts"

"Electrical Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Transistor." Clearance delays may result if the contents are not completely and accurately described.

"Electronic Component"

"Electronic Component" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Transistor." Clearance delays may result if the contents are not completely and accurately described.

"Electronic Components"

"Electronic Components" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Capacitor." Clearance delays may result if the contents are not completely and accurately described.

"Electronic Equipment"

"Electronic Equipment" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Player." Clearance delays may result if the contents are not completely and accurately described.

"Electronic Good"

"Electronic Good" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Players." Clearance delays may result if the contents are not completely and accurately described.

"Electronic Goods"

"Electronic Goods" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Players." Clearance delays may result if the contents are not completely and accurately described.

"Electronic Part"

"Electronic Part" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Transistor." Clearance delays may result if the contents are not completely and accurately described.

"Electronic Parts"

"Electronic Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Transistors." Clearance delays may result if the contents are not completely and accurately described.

"Electronic"

"Electronic" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Player." Clearance delays may result if the contents are not completely and accurately described.

"Electronics"

"Electronics" is an incomplete description and not accepted by Customs. An example of an acceptable description is "DVD Player." Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Equipment"

"Equipment" is an incomplete description and not accepted by Customs. Specific Description of the Type of equipment and its intended use is required. Clearance delays may result if the contents are not completely and accurately described.

"Fabric Samples"

"Fabric Samples" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Fabric for Clothing - 100% Cotton." Clearance delays may result if the contents are not completely and accurately described.

"Fabric"

"Fabric" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Fabric for Clothing - 100% Cotton." Clearance delays may result if the contents are not completely and accurately described.

"Fabrics"

"Fabrics" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Fabric for Clothing - 100% Cotton." Clearance delays may result if the contents are not completely and accurately described.

"FAC "

"FAC " is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"FAK "

"FAK " is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Flooring"

"Flooring" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Ceramic Tiles." Clearance delays may result if the contents are not completely and accurately described.

"Food Items"

"Food Items" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Canned Pasta." Clearance delays may result if the contents are not completely and accurately described.

"Food"

"Food" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Homemade Cookies." Clearance delays may result if the contents are not completely and accurately described.

"Foodstuff"

"Foodstuff" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Chocolate Bars." Clearance delays may result if the contents are not completely and accurately described.

"Foodstuffs"

"Foodstuffs" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Chocolate Bars." Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Freight Of All Kinds"

"Freight Of All Kinds" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"General Cargo"

"General Cargo" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Gift"

"Gift" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Book sent as a Christmas Gift." Clearance delays may result if the contents are not completely and accurately described.

"Gifts"

"Gifts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Books sent as a Christmas Gift." Clearance delays may result if the contents are not completely and accurately described.

"Goods"

"Goods" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Personal Effects." Clearance delays may result if the contents are not completely and accurately described.

"Hardware"

"Hardware" is an incomplete description and not accepted by Customs. An example of an acceptable description is "CD Player." Clearance delays may result if the contents are not completely and accurately described.

"Haz Mat"

"Haz Mat" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Haz Material"

"Haz Material" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Haz Materials"

"Haz Materials" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Hazardous Chemical"

"Hazardous Chemical" Materials is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Hazardous Chemicals"

"Hazardous Chemicals" Materials is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"Hazardous Good"

"Hazardous Good" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Hazardous Goods"

"Hazardous Goods" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Hazardous Material"

"Hazardous Material" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Hazardous Materials"

"Hazardous Materials" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"HazMat"

"HazMat" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Household Goods"

"Household Goods" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"HS #"

"HS #" is an incomplete description and not accepted by Customs. Please provide the full digit Harmonized Code if available and the description of the product. Clearance delays may result if the contents are not completely and accurately described.

"HS NON"

"HS NON" is an incomplete description and not accepted by Customs. Please provide the full digit Harmonized Code if available and the description of the product. Clearance delays may result if the contents are not completely and accurately described.

"HS#"

"HS#" is an incomplete description and not accepted by Customs. Please provide the full digit Harmonized Code if available and the description of the product. Clearance delays may result if the contents are not completely and accurately described.

"I C"

"I C" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Integrated Circuits - EEPROM." Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"IC"

"IC" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Integrated Circuits - EEPROM." Clearance delays may result if the contents are not completely and accurately described.

"ILLEDG"

"ILLEDG" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Illegible"

"Illegible" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Implants"

"Implants" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Dental Implants." Clearance delays may result if the contents are not completely and accurately described.

"Industrial Goods"

"Industrial Goods" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Integrated Circuit"

"Integrated Circuit" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Integrated Circuit - EEPROM." Clearance delays may result if the contents are not completely and accurately described.

"Integrated Circuits"

"Integrated Circuits" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Integrated Circuits - EEPROM." Clearance delays may result if the contents are not completely and accurately described.

"Iron"

"Iron" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Steam Iron." Clearance delays may result if the contents are not completely and accurately described.

"Items"

"Items" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Jeans"

"Jeans" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Ladies Denim Jeans." Clearance delays may result if the contents are not completely and accurately described.

"Jewelry"

"Jewelry" is an incomplete description and not accepted by Customs. An example of an acceptable description is "18 Carat Gold Necklace." Clearance delays may result if the contents are not completely and accurately described.

"Laboratory Reagents"

"Laboratory Reagents" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"Ladies Apparel"

"Ladies Apparel" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's leather shoes." Clearance delays may result if the contents are not completely and accurately described.

"Leather Article"

"Leather Article" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Leather Purse." Clearance delays may result if the contents are not completely and accurately described.

"Leather Articles"

"Leather Articles" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Leather Purse." Clearance delays may result if the contents are not completely and accurately described.

"Leather"

"Leather" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Leather Belts." Clearance delays may result if the contents are not completely and accurately described.

"letter"

"Letter" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Personal Correspondence." Clearance delays may result if the contents are not completely and accurately described.

"Liquid"

"Liquid" is an incomplete description and not accepted by Customs. Please provide the actual chemical or product name and the UN HAZMAT #. Clearance delays may result if the contents are not completely and accurately described.

"Luggage"

"Luggage" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Machine Part"

"Machine Part" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Remanufactured Alternator for a Farm Tractor." Clearance delays may result if the contents are not completely and accurately described.

"Machine Parts"

"Machine Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Remanufactured Alternator for a Farm Tractor." Clearance delays may result if the contents are not completely and accurately described.

"Machinery"

"Machinery" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Wood Cutting Machine." Clearance delays may result if the contents are not completely and accurately described.

"Machines"

"Machines" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Wood Cutting Machine." Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"Medical Equipment"

"Medical Equipment" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Defibrillator." Clearance delays may result if the contents are not completely and accurately described.

"Medical Parts"

"Medical Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Electric Wire for Medical Equipment." Clearance delays may result if the contents are not completely and accurately described.

"Medical Spare Parts"

"Medical Spare Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Electric Wire for Medical Equipment." Clearance delays may result if the contents are not completely and accurately described.

"Medical Supplies"

"Medical Supplies" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

"Medicaments"

"Medicaments" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

"Medication"

"Medication" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

"Medications"

"Medications" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

"Medicine"

"Medicine" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

"Medicines"

"Medicines" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"Meds"

"Meds" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

"Men’s Apparel"

"Men’s Apparel" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's Summer T-Shirt." Clearance delays may result if the contents are not completely and accurately described.

"Metal Work"

"Metal Work" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Copper Pipe." Clearance delays may result if the contents are not completely and accurately described.

"Miscellaneous Items"

"Miscellaneous Items" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"NAFTA"

"NAFTA" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"New Goods"

"New Goods" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"No CI"

"No CI" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"NO COM"

"NO COM" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"NO DES"

"NO DES" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"NON G"

"NON G" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Non-Hazardous"

"Non-Hazardous" is an incomplete description and not accepted by Customs. Please provide the proper name of the goods, if chemical, proper name and the UN #. Clearance delays may result if the contents are not completely and accurately described.

"NOT GI"

"NOT GI" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Packaging Supplies"

"Packaging Supplies" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Bubble Plastic Wrap." Clearance delays may result if the contents are not completely and accurately described.

"Pants"

"Pants" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Boy's Cotton Twill Pants." Clearance delays may result if the contents are not completely and accurately described.

"Paper"

"Paper" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Legal Contract." Clearance delays may result if the contents are not completely and accurately described.

"Paperwork"

"Paperwork" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Legal Contract." Clearance delays may result if the contents are not completely and accurately described.

"Part"

"Part" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Caliper for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"Parts Of"

"Parts Of" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Calipers for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"Parts"

"Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Brake Calipers for Aircraft." Clearance delays may result if the contents are not completely and accurately described.

"PC Hardware"

"PC Hardware" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Computer CD Player." Clearance delays may result if the contents are not completely and accurately described.

"PCB"

"PCB" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Printed Circuit Board with Components for Television Set." Clearance delays may result if the contents are not completely and accurately described.

"PCBA"

"PCBA" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Printed Circuit Board Assembly for Computer." Clearance delays may result if the contents are not completely and accurately described.

"Peripheral"

"Peripheral" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Computer Printer." Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Personal Effects"

"Personal Effects" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Personal Item"

"Personal Item" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Personal Items"

"Personal Items" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Pharmaceuticals"

"Pharmaceuticals" is an incomplete description and not accepted by Customs. Please provide the specific name of the medication or product being shipped and its intended use. Clearance delays may result if the contents are not completely and accurately described.

"PIB"

"PIB" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"PIBs"

"PIBs" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Pipe"

"Pipe" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Steel Pipe." Clearance delays may result if the contents are not completely and accurately described.

"Pipes"

"Pipes" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Steel Pipes." Clearance delays may result if the contents are not completely and accurately described.

"Plastic Good"

"Plastic Good" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Plastic Knive." Clearance delays may result if the contents are not completely and accurately described.

"Plastic Goods"

"Plastic Goods" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Plastic Knives." Clearance delays may result if the contents are not completely and accurately described.

"Plastic Parts"

"Plastic Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Plastic Knives." Clearance delays may result if the contents are not completely and accurately described.

"Plastic"

"Plastic" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Plastic Shoes." Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Polyurethane"

"Polyurethane" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Polyurethane Medical Gloves." Clearance delays may result if the contents are not completely and accurately described.

"Power Supply"

"Power Supply" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Power Supply Module for ADP Machines." Clearance delays may result if the contents are not completely and accurately described.

"Precious Metal"

"Precious Metal" is an incomplete description and not accepted by Customs. An example of an acceptable description is "18 Carat Gold Necklace." Clearance delays may result if the contents are not completely and accurately described.

"Printed Circuit Board"

"Printed Circuit Board" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Printed Circuit Board with Components for Television Set." Clearance delays may result if the contents are not completely and accurately described.

"Printed Material"

"Printed Material" is an incomplete description and not accepted by Customs. An example of an acceptable description is "TV Owner's Manual." Clearance delays may result if the contents are not completely and accurately described.

"Printed Materials"

"Printed Materials" is an incomplete description and not accepted by Customs. An example of an acceptable description is "TV Owner's Manuals." Clearance delays may result if the contents are not completely and accurately described.

"Printed Matter"

"Printed Matter" is an incomplete description and not accepted by Customs. An example of an acceptable description is "TV Owner's Manual" Clearance delays may result if the contents are not completely and accurately described.

"Printed Matters"

"Printed Matters" is an incomplete description and not accepted by Customs. An example of an acceptable description is "TV Owner's Manuals" Clearance delays may result if the contents are not completely and accurately described.

"Promo Item"

"Promo Item" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Promo Items"

"Promo Items" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described.

"Promo Material"

"Promo Material" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described.

"Promo Materials"

"Promo Materials" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described.

"Promotional Item"

"Promotional Item" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described.

"Promotional Items"

"Promotional Items" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described.

"Promotional Material"

"Promotional Material" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described.

"Promotional Materials"

"Promotional Materials" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described.

"Promotional"

"Promotional" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Promotional Inflatable Balloons not for resale." Clearance delays may result if the contents are not completely and accurately described.

"Receivers"

"Receivers" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Stereo Receiver." Clearance delays may result if the contents are not completely and accurately described.

"Records"

"Records" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Office Correspondence." Clearance delays may result if the contents are not completely and accurately described.

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Appendix B: Vague Commodity Descriptions

Vague Commodity

Vague Commodity Description

"Report"

"Report" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Business Correspondence - Annual Report." Clearance delays may result if the contents are not completely and accurately described.

"Rod"

"Rod" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Fishing Rods." Clearance delays may result if the contents are not completely and accurately described.

"Rods"

"Rods" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Aluminum Rods." Clearance delays may result if the contents are not completely and accurately described.

"Rubber Articles"

"Rubber Articles" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Rubber Hoses." Clearance delays may result if the contents are not completely and accurately described.

"Rubber"

"Rubber" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Rubber Tires." Clearance delays may result if the contents are not completely and accurately described.

"Said To Contain"

"Said To Contain" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Sample"

"Sample" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Plastic Bags - SAMPLE." Clearance delays may result if the contents are not completely and accurately described.

"Samples"

"Samples" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Plastic Bags - SAMPLE." Clearance delays may result if the contents are not completely and accurately described.

"Scrap"

"Scrap" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Steel Scrap Billets." Clearance delays may result if the contents are not completely and accurately described.

"See Attached"

"See Attached" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"SEE CO"

"SEE CO" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"SEE IN"

"SEE IN" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"See Invoice"

"See Invoice" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Shirt"

"Shirt" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's 100% Cotton Long Sleeve Shirt." Clearance delays may result if the contents are not completely and accurately described.

"Software"

"Software" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Software Game on CD-ROM - "Halo 2"." Clearance delays may result if the contents are not completely and accurately described.

"Spare Parts for Machine"

"Spare Parts for Machine" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Alternator - New." Clearance delays may result if the contents are not completely and accurately described.

"Spare Parts"

"Spare Parts" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Alternator - Used." Clearance delays may result if the contents are not completely and accurately described.

"Spares"

"Spares" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Alternator - New." Clearance delays may result if the contents are not completely and accurately described.

"Sportswear"

"Sportswear" is an incomplete description and not accepted by Customs. An example of an acceptable description is "100% Cotton Men's Running Shorts." Clearance delays may result if the contents are not completely and accurately described.

"STC "

"STC " is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Steel"

"Steel" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Stainless Steel Pots." Clearance delays may result if the contents are not completely and accurately described.

"Surgical Instruments"

"Surgical Equipment" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Scalpels." Clearance delays may result if the contents are not completely and accurately described.

"Swatches"

"Swatches" is an incomplete description and not accepted by Customs. An example of an acceptable description is "100% Cotton Fabric Sample Swatches." Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"Tape"

"Tape" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tape." Clearance delays may result if the contents are not completely and accurately described.

"Tapes"

"Tapes" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tapes." Clearance delays may result if the contents are not completely and accurately described.

"Textile Samples"

"Textile Samples" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's Shirt 100% Cotton - SAMPLE." Clearance delays may result if the contents are not completely and accurately described.

"Textile"

"Textile" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Dress - 100% Cotton - SAMPLE." Clearance delays may result if the contents are not completely and accurately described.

"Textiles Samples"

"Textiles Samples" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's Shirt 100% Cotton - SAMPLE." Clearance delays may result if the contents are not completely and accurately described.

"Textiles"

"Textiles" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Men's Shirt 100% Cotton - SAMPLE." Clearance delays may result if the contents are not completely and accurately described.

"Tile"

"Tile" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Ceramic Tiles." Clearance delays may result if the contents are not completely and accurately described.

"Tiles"

"Tiles" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Ceramic Tiles." Clearance delays may result if the contents are not completely and accurately described.

"Tools"

"Tools" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Power Drill." Clearance delays may result if the contents are not completely and accurately described.

"Toy"

"Toy" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Plastic Doll House." Clearance delays may result if the contents are not completely and accurately described.

"Training Material"

"Training Material" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Training Material for Basketball." Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"Training Materials"

"Training Materials" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Training Materials for Basketball." Clearance delays may result if the contents are not completely and accurately described.

"Tubes"

"Tubes" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Glass Tubes." Clearance delays may result if the contents are not completely and accurately described.

"Unlist"

"Unlist" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Used Goods"

"Used Goods" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Various Goods"

"Various Goods" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Video Tape"

"Video Tape" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tape." Clearance delays may result if the contents are not completely and accurately described.

"Video Tapes"

"Video Tapes" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tapes." Clearance delays may result if the contents are not completely and accurately described.

"Video"

"Video" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tapes." Clearance delays may result if the contents are not completely and accurately described.

"Videotape"

"Videotape" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tape." Clearance delays may result if the contents are not completely and accurately described.

"Videotapes"

"Videotapes" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Jazz Music Video Tapes." Clearance delays may result if the contents are not completely and accurately described.

"VISA MDR Table"

"VISA MDR Table" is an incomplete description and not accepted by Customs. Please specify the description of the contents being shipped. Clearance delays may result if the contents are not completely and accurately described.

"Wafer"

"Wafer" is an incomplete description and not accepted by Customs. An example of an acceptable description is "semiconductor wafers." Clearance delays may result if the contents are not completely and accurately described.

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Vague Commodity

Vague Commodity Description

"Waste"

"Waste" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Oil Waste for Testing." Clearance delays may result if the contents are not completely and accurately described.

"Wearing Apparel"

"Wearing Apparel" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Women's Leather Sandals." Clearance delays may result if the contents are not completely and accurately described.

"Wire"

"Wire" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Insulated Copper Wire." Clearance delays may result if the contents are not completely and accurately described.

"Wires"

"Wires" is an incomplete description and not accepted by Customs. An example of an acceptable description is "Insulated Copper Wire." Clearance delays may result if the contents are not completely and accurately described.

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Appendix C: Legal Terms and Conditions Legal Terms In addition to creating and printing the waybill Label, you will need to print copies of the U.S. Domestic and International Legal Terms and Conditions to accompany each Label with your International shipments. The following defines international handling instructions for the waybill labels and Legal Terms and Conditions document. If International – U.S. Export: Print 2 copies of the waybill Label to your laser printer, fold 1 copy in half and use as the shipping label. Place it in the waybill pouch and affix it to the shipment so that the bar code portion of the label can be read and scanned. Place the additional consignee copy of the waybill Label in the pouch. If International – Shipments originating outside of the U.S.: Print 3 copies of the waybill Label to your laser printer, fold 1 copy in half and use as the shipping label. Place it in the waybill pouch and affix it to your shipment so that the bar code portion of the label can be read and scanned. Place the 2 consignee copies of the waybill Label in the pouch. The following defines U.S. Domestic handling instructions for the waybill labels and Legal Terms and Conditions. If U.S. Domestic shipment: Print 1 copy of the waybill Label to your laser printer, fold the printed page in half and use as the shipping label. Place it in the waybill pouch and affix it to your shipment so that the bar code portion of the label can be read and scanned. NOTE: The International and U.S. Domestic waybill Legal Terms and Conditions information must be supplied with test labels when completing the certification process.

WARNING: Use only the printed original labels for shipping to ensure the timely delivery of your package.

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Conditions of Contract CONDITIONS OF CONTRACT Definitions: On this Air Waybill, "we", "our", "us", and "FedEx" refer to Federal Express Corporation, its subsidiaries and branches and their respective employees, agents, and independent contractors. The terms "you" and "your" refer to the shipper, its employees, principals and agents. If your shipment originates outside the United States, your contract of carriage is with the FedEx subsidiary, branch or independent contractor who originally accepts the shipment from you. The term "package" means any container or envelope that is accepted by us for delivery, including any such items tendered by you utilizing our automated systems, meters, manifests or waybills. The term "shipment" means all packages which are tendered to and accepted by us on a single Air Waybill. Agreement To Terms: By processing and giving us your shipment, you agree, regardless of whether you sign the front of this Air Waybill, for yourself and as agent for and on behalf of any other person having an interest in this shipment, to all terms on this NON-NEGOTIABLE Air Waybill, and as appropriate any FedEx transportation agreement between you and FedEx covering this shipment and in any applicable tariff, and in our current applicable Service Guide, or Standard Conditions of Carriage, copies of which are available upon request. If there is a conflict between this Air Waybill and any such document then in effect, the transportation agreement, tariff, Service Guide or Standard Conditions of Carriage will control in that order of priority. No one is authorized to alter or modify the terms of our agreement. This Air Way bill shall be binding on us when the shipment is accepted: we may mark this Air Waybill with an employee number as our signature, or our printed name shall be sufficient to constitute our signature of this Waybill. Your Obligations - Printed Signature: You acknowledge that if you process shipments to locations outside the country where your shipment originates, you must enter, to print in lieu of a manual signature on the Air Waybill, the name of the person completing the Air Waybill for all such shipments tendered to FedEx by you using this application. You further acknowledge that such printed name shall be sufficient to constitute your signature on the Air Waybill and acceptance of FedEx's terms and conditions of carriage for purposes of the Warsaw Convention, an International treaty related to International carriage by air and any amendments and protocols thereto, (collectively "Warsaw Convention") and for all other purposes. You warrant that each article in each shipment will be properly described on this Air Waybill and any export documents, is acceptable for transport by FedEx, and that the shipment will be properly marked, addressed and packed to ensure safe transportation with ordinary care in handling. You are responsible for all charges, including transportation charges and all duties, customs, assessments governmental penalties and fines, taxes and FedEx legal costs related to your shipment. Air Carriage Notice: IF THE CARRIAGE OF YOUR SHIPMENT BY AIR INVOLVES AN ULTIMATE DESTINATION OR STOP IN A COUNTRY OTHER THAN THE COUNTRY OF DEPARTURE, THE WARSAW CONVENTION MAY BE APPLICABLE, WHICH TREATY WOULD THEN GOVERN AND IN MOST CASES LIMIT FEDEX'S LIABILITY FOR LOSS, DELAY OF, SHORTAGE, MISDELIVERY, MISINFORMATION, DAMAGE OR FAILURE TO PROVIDE INFORMATION REGARDING YOUR SHIPMENT. In certain countries, the Warsaw convention limits FedEx's liability to u.s. $9.07 per pound (US $20.38 per kilogram or equivalent local currency for the country of origin), unless a higher value for carriage is declared as described below and you pay any applicable supplementary charges. The interpretation and operation of the Warsaw convention's liability limits may vary in each country. There are no specific stopping places which are agreed to and FedEx reserves the right to route the shipment in any way FedEx deems appropriate. Road Transport Notice: Shipments transported partly or solely by road, be there an explicit agreement to do so or not, into or from a country which is a party to the Convention on the Contract for the International Carriage of Goods by Road (the "CMR") are subject to the terms and conditions of the CMR, notwithstanding any other provision of this Air Waybill to the contrary except that the higher limitations of liability as set forth in these conditions shall remain applicable as opposed to those set forth in the CMR. Limitation of Liability: If not governed by the Warsaw Convention, the CMR, or other International treaties, laws, other government regulations, orders, or requirements, FedEx's maximum liability for loss, damage, delay, shortage, misdelivery, or nondelivery of your shipment is limited by this Air Waybill to the greater of the amount of US $100 or US $9.07 per pound (US $20.38 per kilo) (or

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equivalent local currency for the country of origin) (or in Canada, the amount of actual damages or CDN$100 per shipment, whichever is less) unless you declare, in advance, a higher value for carriage as described below and pay any applicable supplementary charges. FedEx does not provide cargo liability or all-risk insurance, but you may pay an additional charge for each additional US $100 (or equivalent local currency for the country of origin) of declared value for carriage. If a higher value for carriage is declared and the additional charge is paid, FedEx's maximum liability will be the lesser of the declared value for carriage or your actual damages. Declared Value Limits: The highest declared value FedEx allows for a FedEx Letter/Envelope and FedEx Pak shipment is US$100 or US$9.07 per pound (US$20.38 per kilo)(or the equivalent in local currency), whichever is greater. In Canada, the maximum declared value allowed for customs and carriage per Air Waybill for each FedEx Letter and FedEx Pak is CAN$100. For other shipments, in particular shipments of extraordinary value, including, but not limited to jewelry, artwork, antiques, precious metals, and furs and fur clothing, the declared value of carriage is limited and depends on the contents and the destination of the shipment. Please check the applicable Service Guide, contract of carriage, tariff, or Standard Conditions for an explanation of the declared value limits. If you send more than one package using a single Air Waybill, the declared value for carriage of each package will be determined by dividing the total declared value for carriage by the number of packages in the shipment. Liabilities Not Assumed. IN ANY EVENT, SUBJECT TO THE SERVICE CONDITIONS ON THIS AIR WAYBILL, OR THE APPLICABLE SERVICE GUIDE, STANDARD CONDITIONS, TARIFF OR CONTRACT OF CARRIAGE, FEDEX WON'T BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, IN EXCESS OF THE DECLARED VALUE US$100 OR US$9.07 PER LB. (US$20.38 PER KILO) (OR THE EQUIVALENT IN LOCAL CURRENCY) WHICHEVER IS GREATER (OR IN CANADA IN EXCESS OF THE DECLARED VALUE FOR CARRIAGE) (INCLUDING BUT NOT LIMITED TO LOSS OF INCOME OR PROFITS) WHETHER OR NOT FEDEX HAD ANY KNOWLEDGE THAT SUCH DAMAGES MIGHT BE INCURRED. FedEx won't be liable for your acts or omissions, including but not limited to incorrect declaration of cargo, improper or insufficient packing, securing, marking or addressing of the shipment, or for the acts or omissions of the recipient or anyone else with an interest in the shipment. Also, FedEx won't be liable if you or the recipient violate any of the terms of our Agreement. FedEx won't be liable for damage, loss, delay, shortage, misdelivery, nondelivery, misinformation or failure to provide information regarding shipments of cash, currency or other prohibited items. FedEx won't be liable for loss, damage, delay, shortage, misdelivery, nondelivery, misinformation or failure to provide information (i) in connection with shipments of cash, currency, or other prohibited items; or, (ii) caused by events FedEx cannot control, including but not limited to acts of God, perils of the air, weather conditions, mechanical delays, acts of public enemies, war, strikes, civil commotions, or acts or omissions of public authorities (including customs and health officials) with actual or apparent authority. No Warranty: We make no warranties, express or implied. Claims for Loss, Damage or Delay: ALL CLAIMS MUST BE MADE IN WRITING AND WITHIN STRICT TIME LIMITS. SEE OUR TARIFF, APPLICABLE SERVICE GUIDE, OR STANDARD CONDITIONS OF CARRIAGE FOR DETAILS. The Warsaw Convention provides that written claims for damage must be received within 14 days from the date of receipt and within twenty-one days in the event of delay. FedEx may have expanded the claims periods in certain countries and the periods may differ from country to country. Moreover, the interpretation and operation of the Warsaw Convention's claims provisions may vary in each country. Contact the FedEx representative in the country of origin to determine the claims period for your shipment. In the event of nondelivery or misdelivery, we must receive written notice of the claim within 90 days after we accept the shipment. The right to damages against us shall be extinguished unless an action is brought within two years from the date of delivery of the shipment or from the date on which the shipment should have been delivered, or from the date on which the carriage stopped. Within 90 days after notification to us of the claim, it must be documented by sending us all relevant information about it. FedEx is not obligated to act on any claim until all transportation charges have been paid. The claim amount may not be deducted from the transportation charges. If the recipient accepts the shipment without noting any damage on the delivery record, FedEx will assume the shipment was delivered in good condition. In order for us to consider a claim for damage, the contents, original shipping carton and packing must be made available to us for inspection. Right to Inspect: Your shipments may, at FedEx's option, or at the request of customs or other regulatory or government authorities, be opened and inspected by FedEx or such authorities at any time. Responsibility For Payment: Even if you give FedEx different payment FedEx Ship Manager® API/Direct XML Transaction Guide, Jun05.0

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instructions, you will always be primarily responsible for all charges, including transportation charges, and all duties, custom assessments, governmental penalties and fines, taxes, and FedEx's attorney fees and legal costs, related to shipments tendered under this Agreement. You also will be responsible for any costs FedEx may incur in returning your shipments to you or warehousing them pending disposition. Customs Clearance: By giving us this shipment, you hereby appoint FedEx, or its independent contractor as applicable, as your agent solely for performance of customs clearance and certify FedEx as the nominal consignee for the purpose of designating a customs broker to perform customs clearance. In some instances, local authorities may require additional documentation confirming FedEx's appointment. It is your responsibility to provide proper documentation and confirmation, where required. You are responsible for and warrant your compliance with all applicable laws, rules and regulations, including but not limited to customs laws, import and export laws and government regulations of any country to, from, through or over which your shipments may be carried. You agree to furnish such information and complete and attach to the shipments such documents as are necessary to comply with such laws, rules and regulations. FedEx assumes no liability to you or any other person for any loss or expense due to your failure to comply with this provision. You are also responsible for all charges, including transportation charges, and all duties, customs assessments, governmental penalties and fines, taxes, and FedEx lawyer's fees and legal costs, related to any shipment. Letter of Instruction: You do not complete all the documents required for carriage or if the documents submitted are not appropriate for the services or destination requested, you hereby instruct FedEx, or its independent contractor, as applicable, where permitted by law to complete, correct or replace the documents for you at your expense. However, FedEx is not obligated to do so. If a substitute form of air waybill is needed to complete delivery of your shipment and FedEx completes that document, the terms of this Agreement will continue to govern. FedEx is not liable to you or any other person for FedEx's actions on your behalf under this provision. Items Not Acceptable for Transportation: FedEx does not accept transportation of money (including, but not limited to, coins (except collectible) or negotiable instruments equivalent to cash such as endorsed stocks and bonds.) FedEx excludes all liability for shipments of such items accepted by mistake. Other items may be accepted for carriage only to limited destinations or under restricted conditions. FedEx reserves the right to reject packages based upon these limitations or for reasons of safety or security. You may consult the applicable Service Guide, contract of carriage, tariff or Standard Conditions for specific details. Export Control. You authorize FedEx, and its independent contractors, as applicable, to act as forwarding agent for you for export and customs purposes. You hereby certify that all statements and information contained on all Air Waybills, SEDs and accompanying documentation relating to exportation are true and correct. You further certify that all Commercial Invoice information submitted via API is true and correct. You expressly authorize FedEx and its independent contractors, as applicable, to forward all information of any nature regarding shipments to any and all governmental or regulatory agencies which request or require such information. Furthermore, you understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements or for the violation of any country laws on exportation, including but not limited to, for shipments originating in the U.S., 13 USC. §305; 22 USC. §401; 18 USC. §1001; and 50 USC. App. 2410, and for shipments originating in Canada, the Export and Import Permits Act, R.S.C. E-17. Consult the laws in the country of origin for similar restrictions. You acknowledge that no shipments tendered by you from the United States using API will be sent to any entity listed on the Department of Commerce's Denied Parties List 15 C.F.R. Part 764, Supp. 2, or the list of Special Designated Nationals as published by the Office of Foreign Assets Control of the U.S. Department of the Treasury and that you are neither a denied party or a specially designated national. Consult the laws of the origin country of your shipment for similar provisions. Mandatory Law: Insofar as any provision contained or referred to in the Air Waybill may be contrary to any applicable International treaties, laws, governmental regulations, orders or requirements, such provision shall remain in effect as part of our agreement to the extent that it is not overridden. The invalidity or unenforceability of any provision shall not affect any other provision contained or referred to in the Air Waybill. Unless otherwise indicated, the shipper's address indicated on the face of the Air Waybill is the place of execution and the place of departure and the recipient's address listed on the face of the Air Waybill is the place of destination. Unless otherwise indicated, the first carrier of this shipment is Federal Express Corporation, P.O. Box 727, Memphis, TN 38194.

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Glossary AES: Automatic Export System AHS: Additional Handling Charge API: Application Programming Interface ASTRA: Advanced Sorting Tracking Routing Assistance BSO: Broker Select Option CAD: Canadian Dollars (also $CAD) CCI: Canada Customs Invoice CFR or C&F (Cost and Freight): (Destination port-paid to arrival at destination port) Title, risk and insurance cost pass to buyer when delivered on board the ship by seller who pays the transportation cost to the destination port. Used for sea or inland waterway transportation. CI: Commercial Invoice CIF (Cost, Insurance and Freight): (Destination port-same as CFR, but includes insurance) Title and risk pass to buyer when delivered on board the ship by seller who pays transportation and insurance cost to destination port. Used for sea or inland waterway transportation. CIP (Carriage and Insurance Paid To): (Place at destination – CPT, but insurance). Title and risk pass to buyer when delivered to carrier by seller who pays transportation and insurance cost to destination. Used for any mode of transportation. COD: Collect on Delivery CPT (Carriage Paid To): (Place at destination – includes all destination port charges). Title, risk, and insurance cost pass to buyer when delivered to carrier or seller who pays transportation and insurance cost to destination. Used for any mode of transportation. DDP (Delivered Duty Paid): (Consignee door – includes all charges origin to destination). Title and risk pass to buyer when seller delivers goods to named destination point cleared for import. Used for any mode of transportation.

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DDU (Delivered Duty Unpaid): (Consignee door-excluding duties and taxes). Title, risk and responsibility for vessel discharge and import clearance pass to buyer when seller delivers goods on board the ship to destination port. Used for sea or inland waterway transportation. DG: Dangerous Goods DUNS: A number assigned to a firm by Duns and Bradstreet. ECI: Electronic Commercial Invoice ECOD: Electronic Collect on Delivery EIN: Employer Identification Number EXW (Ex Works): (Factory, mill, warehouse: your door) Title and risk pass to buyer including payment of all transportation and insurance cost from the seller's door. Used for any mode of transportation. FASC: FedEx Authorized Shipping Center FCA (Free Carrier): (Pick a place after your origin to start) Title and risk pass to buyer including transportation and insurance cost when the seller delivers goods cleared for export to the carrier. Seller is obligated to load the goods on the Buyer's collecting vehicle; it is the Buyer's obligation to receive the Seller's arriving vehicle unloaded. FDXE: FedEx Express FDXG: FedEx Ground FHD: FedEx Home Delivery FICE: FedEx International Controlled Export FOB (Free On Board): (Port-same as FAS) Risk pass to buyer including payment of all transportation and insurance cost once delivered on board the ship by the seller. Used for sea or inland waterway transportation. FTSR: Foreign Trade Statistics Regulations Girth: Girth is the sum of the four smallest dimensions of a package. Girth = (2” Width + 2” Height). GST: Global Sales Tax

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GST: Goods and Services (Governmental) Tax HAL: Hold at Location HazMat: Hazardous Materials HST: Harmonized Sales Tax HTTP: Hypertext Transfer Protocol IEFS: International Economy Freight Service IPFS: International Priority Freight Service ITAR: International Traffic in Arms KGS: Kilograms LBS: Pounds MBG: Money Back Guarantee MPS: Multiple-Piece Shipment NAFTA: North America Free Trade Agreement OP-950: FedEx Ground HazMat Report OS: Oversize Oversize Packages (Ground): A package whose Length plus Girth is greater than 84 inches is considered to be Oversize. Oversize packages are considered to have a minimum weight of 30 lbs. (or 50 lbs. if the Length plus the Girth is greater than 108 inches) for U.S. shipments and 50 lbs. for Canadian shipments. There is also a maximum allowable size of “Length plus Girth less than or equal to 130 inches,” as well as a maximum allowable single dimension of 108 inches. PNG: Portable Network Graphic PO: Priority Overnight OR Purchase Order

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POD: Proof of Delivery PST: Provincial Sales Tax QST: Quebec Provincial Sales Tax RMA: Return Merchandise Authorization SASV: Service Availability Shipment Validation SED: Shipper’s Export Declaration SLAC: Shipper’s Load and Count SPOD: Signature Proof of Delivery SSN: Social Security Number TIN: Taxpayer Identification Number URSA: Universal Routing and Sorting Aid USD: U.S. Dollars (also $USD) USPS: United States Postal Service UTI: Universal Transaction Identifier

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Unit of Measure Codes:

Unit of Measure Codes AR – Carat

GR – Gross

LYD – Linear Yard

CFT – Cubic Feet

GAL – Gallon

M – Meters

CG – Centigrams

KG – Kilograms

MG – Milligram

CM – Centimeters

KGM – Kilogram

ML – Milliliter

CM3 – Cubic Centimeters

L – Liter

M2 – Square Meters

DOZ – Dozen

LB – Pound

M3 – Cubic Meters

DPR – Dozen Pair

LFT – Linear Foot

NO – Number

EA – Each

LNM – Linear Meters

OZ – Ounces

G – Grams

LTR – Liters

PCS – Pieces

ZIP: Zone Improvement Plan code

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Index C Country Codes table, 253

F FDXCancelEmailLabelReply, 207 FDXCancelEmailLabelReply, example, 208 FDXCancelEmailLabelRequest, 205 FDXCancelEmailLabelRequest, example, 206 FDXCancelExpressTag Reply, example, 225 FDXCancelExpressTagReply, 224 FDXCancelExpressTagRequest, 222 FDXCancelExpressTagRequest, example, 223 FDXCancelGroundCallTagReply, 239 FDXCancelGroundCallTagReply, example, 240 FDXCancelGroundCallTagRequest, 236 FDXCancelGroundCallTagRequest, example, 238 FDXCloseReply, 141 FDXCloseRequest, 138 FDXCloseRequest, example, 140, 142 FDXEmailLabelReply, 202 FDXEmailLabelReply, example, 204 FDXEmailLabelRequest, 182 FDXEmailLabelRequest, example, 199 FDXExpressTagAvailabilityReply, 245 FDXExpressTagAvailabilityReply, example, 247 FDXExpressTagAvailabilityRequest, 241 FDXExpressTagAvailabilityRequest, example, 244 FDXExpressTagReply, 219 FDXExpressTagReply, example, 221 FDXExpressTagRequest, 209 FDXExpressTagRequest, example, 217 FDXFedExLocatorReply, 175

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FDXFedExLocatorReply, example, 178 FDXFedExLocatorRequest, 170 FDXFedExLocatorRequest, example, 174 FDXGroundCallTaglRequest, example, 232 FDXGroundCallTagReply, 234 FDXGroundCallTagReply, example, 235 FDXGroundCallTagRequest, 226 FDXRateAvailableServicesReply, 53 FDXRateAvailableServicesReply, example, 61 FDXRateAvailableServicesRequest, 42 FDXRateAvailableServicesRequest, example, 52 FDXRateReply, 28 FDXRateReply, example, 41 FDXRateRequest, 16 FDXRateRequest, example, 26 FDXServiceAvailabilityReply, 169 FDXServiceAvailabilityRequest, 164 FDXServiceAvailabilityRequest, example, 168 FDXShipDelete Request, example, 135 FDXShipDeleteReply, 136 FDXShipDeleteReply, example, 137 FDXShipDeleteRequest, 134 FDXShipReply, 116 FDXShipReply, example, 132 FDXShipRequest, 66 FDXShipRequest, example, 113 FDXSPODReply, 162 FDXSPODRequest sample letter, 163 FDXSPODRequest, 157 FDXSPODRequest, example, 161, 162 FDXSubscriptionReply, 14

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FDXSubscriptionReply, example, 15 FDXSubscriptionRequest, 11 FDXSubscriptionRequest, example, 13 FDXTrackReply, 148 FDXTrackReply, example, 154 FDXTrackRequest, 144 FDXTrackRequest, example, 147

T Transaction Layouts, 10 transactions FDXCancelEmailLabelReply, 207 FDXCancelEmailLabelRequest, 205 FDXCancelExpressTagReply, 224

G

FDXCancelExpressTagRequest, 222

Glossary, 286

FDXCancelGroundCallTagReply, 239 FDXCancelGroundCallTagRequest, 236

I

FDXCloseReply, 141

Introduction, 4

FDXCloseRequest, 138

L

FDXEmailLabelReply, 202

label specifications custom labels, 251

FDXEmailLabelRequest, 182 FDXExpressTagAvailabilityReply, 245

determining screen resolution, 250

FDXExpressTagAvailabilityRequest, 241

general printing overview and methods, 248

FDXExpressTagReply, 219

label preparation, 251

FDXExpressTagRequest, 209

plain paper and thermal, 248

FDXFedExLocatorReply, 175

PNG plain paper label, 249 Legal Terms and Conditions, 282

FDXFedExLocatorRequest, 170

O

FDXGroundCallTagRequest, 226

overview, 4

FDXGroundCallTagReply, 234 FDXRateAvailableServicesReply, 53 FDXRateAvailableServicesRequest, 42

R

FDXRateReply, 28

Referenced Documents, 9

FDXRateRequest, 16

S

FDXServiceAvailabilityReply, 169

Shipping Label Specifications, 248

FDXServiceAvailabilityRequest, 164 FDXShipDeleteReply, 136 FDXShipDeleteRequest, 134 FDXShipReply, 116 FDXShipRequest, 66 FDXSPODReply, 162 FDXSPODRequest, 157

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Glossary

FDXSubscriptionReply, 14

V

FDXSubscriptionRequest, 11

Vague Commodity Descriptions table, 258

FDXTrackReply, 148 FDXTrackRequest, 144

W What’s New, 7

U UTIs: Universal Transaction Identifiers, 5

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