Feb 25, 2016 - Page 1 ... Christchurch 8001. Dear Jimmy Jones. Damage location: 17 Sample Street, Sampleville. Your CHRP
25 February 2016
Claim No. 2010/ABCDE
Jimmy Jones 17 Sample Street Sampleville Christchurch 8001
Dear Jimmy Jones Damage location: 17 Sample Street, Sampleville
Your CHRP building repair excess The excess for your home repair through the Canterbury Home Repair Programme (CHRP) has now been calculated and your invoice is enclosed. The invoice shows your total excess balance to pay and you have three months to pay it. If you need more time you can choose a payment plan. You will find information about these plans and payment methods on the back of your invoice. If you choose to pay in instalments please let us know so that we can match your payments to your invoice. Also enclosed are two documents: ‘How EQC calculated excess for your building repair’ and ‘Guide to understanding your excess calculation’. These provide more details on how your excess amount was calculated. We can be contacted by email at
[email protected] or call us on 0800 326 243 between 7am to 9pm Monday to Friday.
Need to know more? If you have any questions please contact us or visit our website www.eqc.govt.nz.
Yours sincerely
Trish Keith General Manager, Customer and Claims
Earthquake Commission, PO BOX 311, Wellington 6140
Invoice Payment to: Earthquake Commission PO Box 11365 WELLINGTON 6140
[email protected] Ph: 0800 326 243
Invoice to: Jimmy Jones
Invoice number
123456789
17 Sample Street Sampleville Christchurch 8001
Invoice date
25 February 2016
Code
EXA123456
Damage location
17 Sample Street, Sampleville
Total excess balance to pay
$200.00
Total amount due by 25 May 2016 CHRP building repair excess to be paid pursuant to clause 7(1)(b) of the Canterbury Earthquake (Earthquake Commission Act) Order 2012.
Payment slip Name: Jimmy Jones Invoice number: 123456789 Code: EXA123456 Due date: 25 May 2016
Total amount due: $200.00
When paying by cheque, please make it payable to the Earthquake Commission, detach this payment slip and send it to: Earthquake Commission PO Box 11365 Wellington 6140
Ways to pay your invoice There are many easy, secure ways to pay your excess invoice. EQC’s preferred payment method is online banking, however, you can choose the one that suits you best.
Payment methods Online banking
Pay in person at a bank
Pay your invoice via your bank’s website. You can set up payment(s) yourself or you can talk to your bank to get them to set it up for you.
Take your payment slip at the bottom of your invoice into your own bank and pay by EFTPOS. Anyone can also pay by cash or cheque at an ANZ branch.
To ensure we process your payment correctly, you need to provide the following information: Particulars: 123456789 Code: EXA123456 Reference: Your name
Post us a cheque
You can search for EQC on your bank’s list of pre-approved payees (usually a dropdown list in alphabetical order). If you are unable to select EQC from your bank’s list of pre-approved payees, use the below information to setup a payment:
Details on how to pay by cheque are provided on payment slip.
Name of Bank: ANZ Payee Name of Account: EQC Payee Account Number: 06-0501-0630203-01
Payment plans You can choose to pay your invoice by installments; refer to the table for the options available to you.
These payment plans are based on your invoice value of $200.00.
So that we can match your payments to your invoice, you will need to let us know the payment plan that you select and the date of your first payment. Your first payment should be no later than 25 May 2016. Please call us on 0800 326 243 or email
[email protected] with the following information:
Payment plans
Number of payments
Payment per period
Weekly A
16
$12.50
Fortnightly A
8
$25.00
Fortnightly B
13
$15.38
$15.44
Your name: Jimmy Jones Invoice number: 123456789 Payment plan name: Date of first payment: Claim number: 2010/ABCDE
Fortnightly C
17
$11.76
$11.84
Monthly A
4
$50.00
Monthly B
6
$33.32
Monthly C
8
$25.00
Monthly D
10
$20.00
If an amount is shown in the ‘Final Payment’ column, it means that the last payment is required to be a different amount than the regular payment.
Monthly E
12
$16.66
Final payment (If non-regular amount)
$33.40
$16.74
Any questions about your invoice For more detail on the total excess balance to pay, see the enclosed sheet ‘How EQC calculated excess for your building repair’. If you still have questions please call us on 0800 326 243 or email
[email protected]. Please quote your claim number 2010/ABCDE when contacting us.
How EQC calculated excess for your building repair Damage location:
17 Sample Street, Sampleville
Building claim with damage:
Building repair value
$16,900.61
Value of your contents settlement Value for excess calculation Excess*
$0.00 $16,900.61 $200.00 $200.00 $0.00
2010/ABCDE
Excess previously deducted Excess balance to pay Building claim with damage: 2011/VWXYZ
Building repair value Value of your contents settlement Value for excess calculation Excess* Excess previously deducted Excess balance to pay
Total excess balance to pay
$16,900.61 $0.00 $16,900.61 $200.00 $0.00 $200.00
$200.00
* Excess calculation is based on $200 per claim if the combined total of your building repair value and associated contents settlement is $20,000 or less; or 1% if the combined total value is more than $20,000.
Guide to understanding your excess calculation Sample:
Building repair value – This is the sum of CHRP repair costs paid by EQC to supplier(s) for the repair of the building, plus any cash payments made by EQC to the customer for the repair of the same building. Building repair value across the claims – EQC insurance cover begins afresh after each earthquake event. Based on the best available information, EQC needs to determine in which events the building most likely suffered damage in order to work out which costs to cover. Value of your contents settlement – This is the amount EQC paid for the damage to the contents in the same property and caused by the same earthquake event.
Building claim with damage – Excess is calculated only for those lodged building claims that are valid and can be attributed to an earthquake event that caused damage to the building. Damage location – This is the location of the building that was repaired through the Canterbury Home Repair Programme.
Value for excess calculation – This is the sum of your building repair and contents settlement. Excess – This is the excess amount based on the value used for excess calculation. Excess previously deducted – For excess purposes EQC treats building and contents damage as part of the same claim if the contents are in the same building and the damage is caused by the same earthquake event. The value provided here is the excess that EQC deducted from an earlier payment for damage.
