Your Learning Map is designed to help you navigate the multitude of learning and development opportunities ... Click any
Your Learning Map Leadership & Management
G7 G6
G7 G6
HEO SEO
Help & Advice
HEO SEO
EO G7 G6
EO
EO
AA AO
AA AO
AA AO
AA AO
AA AO
AA AO
Case Ownership
HEO SEO
Validation & Compliance We check whether people are genuine and meet our standards, we help them comply with the rules, pay what they owe and get what they are entitled to
EO
G7 G6 EO
Safety & Enforcement We ensure public safety, tackle criminal activity, carry out interventions and apply sanctions on people and organisations that break the rules or put the public at risk
EO
HEO SEO HEO SEO
G7 G6
Safety & Enforcement
Help & Advice We help people understand services, make the most of them, and know what to do if things go wrong Case Ownership We consider applications, make decisions and progress cases through to conclusion, providing support to people
HEO SEO
Operational Design & Support
Leadership & Management We lead and support operational delivery areas, making sure that we have the right people with the right skills in place
Validation & Compliance
G7 G6
Your Learning Map is designed to help you navigate the multitude of learning and development opportunities that are available to you in the Operational Delivery Profession, whatever your role or grade. Click anywhere on the Map above to get started. Remember, you can also visit the ODP Free Resource e-Library (left) for a wealth of opportunities which are absolutely free.
Operational Design & Support We set standards, make sure our products and services meet people's needs and ensure our colleagues have what they require to do their jobs
